Crye-Leike Relocation Earns Quality Certification Award
Crye-Leike Relocation Services, a division of Crye-Leike, the nation’s 13th largest real estate company and the largest serving Tennessee and the Mid-South, has been awarded the RELO Quality Certification (RQC) by the Chicago-based RELO network, a certification that recognizes Crye-Leike Relocation Services’ commitment to excellence as one of the top relocation departments in the relocation industry.
Crye-Leike’s four regional relocation hub offices that became RQC certified are in: Chattanooga which serves the Southeast Tenn. and N. Georgia regions; Johnson City which serves the Northeast Tenn. region; Memphis which serves the West Tennessee, North Mississippi and East Arkansas regions and Nashville which serves the Middle Tennessee and Kentucky regions.
Crye-Leike Relocation Services is a member of RELO, the largest network of nearly 800 independent real estate companies specializing in the relocation of people nationwide. RELO’s member firms are widely recognized as the premier providers of quality relocation and affinity services and are ranked either No. 1 or No. 2 in over two-thirds of the nation’s top 80 major metropolitan markets.
Crye-Leike Relocation Services earned the certification after meeting stringent standards and application requirements, including a thorough review of its office facilities, technology resources, performance and production, staffing, training and continuing education, relocation services offered, customer satisfaction evaluations and advertising and marketing strategies.
“Those relocation departments who have attained the RQC seal of quality performance have demonstrated a pursuit of relocation excellence,” said Cecelia Chott, RELO’s director of education who oversees the program. “A thorough review of all aspects of a real estate company’s relocation division are evaluated from business plans and Web site design to service evaluations and its workplace environment. The screening process guarantees that those companies approved have truly earned the designation ?best-of-the-best.’ ”
As a member of the RELO Network, Crye-Leike Relocation Services (www.relocation.crye-leike.com) can assist families and individuals and corporate groups relocating to virtually any community in the United States or abroad, with services including comprehensive destination orientation programs, real estate assistance, spouse employment aid, mortgage assistance, household goods move management and more. The affiliation also enables Crye-Leike Relocation Services to manage corporate employee relocation accounts and streamline the delivery of relocation services for corporations, transferees and broker members.
Crye-Leike Relocation Services has five regional relocation hub offices in Chattanooga, Johnson City, Memphis, Nashville, Tenn. and the most recently added Little Rock, Ark. that serve Tennessee, Arkansas, Mississippi, Georgia, Florida and Kentucky. Its combined professional staff of 34 relocation professionals annually assist over 5,000 executives and their families. Crye-Leike Relocation Services attained $275.2 million in closed regional sales volume for 2002. The division also achieved
$90.6 million in national sales volume (out of market sales) in 2002 through sales associate referrals and its Best Choice ™ Corporate Services Program, a complete relocation program designed for transferees.
In addition to being RELO quality certified, Crye-Leike Relocation Services also holds the distinction of being named one of the top 50 real estate companies in the United States to close outgoing referrals, out of the 700 RELO member firms specializing in relocation. Additionally, Crye-Leike Relocation Services is a member of the 100 Percent Broker Club, a elite membership status shared by only 25 real estate companies in the nation who exemplify outstanding sales performance and service to transferee customers. The 100 Percent Broker Club is a national award sponsored by the independent firm of Paragon Decision Resources, Inc., a global company specializing in relocation outsourcing solutions that holds no fiduciary relationship with the firms it nominates for membership.
For more information on Crye-Leike’s local and national relocation services, contact Jan Harbor, relocation director for the West Tenn. Region, at 901/758-5660 or toll free at 1/800-243-9922; Lora Riddle, relocation director for the Middle Tennessee Region, at 615/221-0444 or toll free at 1/800-373-8893; Jennifer Newton, relocation director for the Southeast, TN & N. GA Regions, at 423/296-1444 or toll free at 1/800-446-2830; or Tammy Cheney, relocation director for the Arkansas Region, at 501/217-4016 or toll free at 1/866-253-5333.